Account Verification

What is the “Verified” badge?

We want Hozuko to be a safe place for renters and owners. One way we do this is by checking identities.

When someone verifies their identity, we show a green Verified badge on their listings and place them higher in search results.

How users get verified:

✅ Singpass: for individuals who verify using Singapore’s National Digital Identity platform.
✅ Business check: for selected businesses we manually verify.
✅ Property Agent check*: for agents with an active registration in Singapore (employed by a licensed estate agency).

*Verification reflects eligibility at the time of review and isn’t an endorsement. Status can change; please exercise due diligence.

Look out for the indicators below.

Fantastic Coliving

Identity verified (Singpass)

Property agent registration verified

Business affiliation confirmed

We confirmed this listing contact works for or represents the business

Identity not verified

Property agent not verified

Business affiliation not confirmed

We haven’t confirmed this listing contact works for the business

No. Verified listings are much less likely to be scams, but the risk is not zero. Scammers change tactics, so you still need to be careful.

Stay alert: Tell us or the police if something feels wrong.
Don’t pay upfront: Never send money before you confirm the property is real.
Check ownership: Ask for proof if you’re talking to a landlord or tenant directly.
Check agents: Look up their number on theCEA Public Register. Meet them in person if possible.
Don’t rush: If someone pressures you to decide fast, take a step back and think.

Need help? Contact our support team — we’re here for you.