What is the “Verified” badge?

At Hozuko, we strive to create a safe and trustworthy environment for everyone. One safety measure we've implemented is identity verification. It is currently optional, but we may adjust this policy based on user feedback and security needs.

When listing owners verify their identity, we mark their listings as verified and promote them by placing them before unverified ones.

There are now two types of verified accounts:

• Verified using Singpass: for individuals who verify their identity using Singapore’s National Digital Identity platform.
• Verified by Hozuko: for selected business accounts that have undergone manual verification by our internal team.

Indicators for Verified vs Unverified listings

🪪 How We Verify

We currently support two verification methods:

• Singpass: Singapore's national digital identity platform, trusted for confirming an individual’s identity.
• Hozuko Verification: For businesses, co-living operators, and selected listing partners. We manually review and confirm business legitimacy before granting the badge.

⚠️ Does the “Verified” badge guarantee 100% legitimacy?

No. When dealing with “Verified” listings, there is a significantly lower chance that they are scams, but the risk is not zero.

While verification helps reduce scams, it does not eliminate all risks. Scam tactics constantly evolve and users must be alert.

📝 Tips for Staying Safe

• Stay vigilant: Report any suspicious activity to our team or local authorities immediately.
• Avoid paying fees upfront: Never transfer money to secure a viewing or booking without verifying the property and owner.
• Verify ownership: Request proof of ownership or residency if communicating with landlords directly or outgoing tenants.
• Research property agents: Search for their phone number on the CEA public register. You can also ask to meet them in person to verify their identity.
• Take your time: If someone pressures you to act quickly, pause and evaluate the situation.